Email josh@kovus.dev with the device model, iOS version and what you expected to happen. Do not attach private progress photos unless requested.
PhysiqueProof is on the App Store as PhysiqueProof: Progress Photos. The PhysiqueProof page explains Journal, Compare, Trends and Ask.
Purchases
If an active Apple subscription is not recognised, open the PhysiqueProof paywall. Continue with Apple opens Apple’s sign-in sheet directly on the paywall. Restore purchases can also sign you in with Apple before restoring purchases. Restore purchases is also in Settings once you are signed in. Make sure this iPhone is signed in to the Apple Account that made the purchase. Apple manages cancellations and refunds through your Apple Account purchase history.
Shortcuts and Siri
The Log weight action in Shortcuts, including when run through Siri, queues a weight on your iPhone without opening PhysiqueProof. Open the app to add it to Journal after setup and access checks. If a different weight already exists for that day, Journal asks which entry to keep. The shortcut does not write to Apple Health or send the queued weight online.
Apple Health
Health access can be reviewed or removed in the Health app under your profile, Apps and Services, PhysiqueProof. This release reads body mass, body fat percentage, lean body mass, waist circumference and workouts for a rolling 180-day Trends-only window on this device; those samples are never included in Ask or any online AI payload. A missing weight may mean that no authorised sample is available. A check-in writes body mass only when you choose Also save to Apple Health; progress photos never sync to Health, and Apple Health samples never enter Ask or Google Gemini. Withdrawal stops future reads and keeps stored rows on the device.
Online AI
Compare review uses only reduced, metadata-stripped copies of the matched photos that show the one or two areas you choose in the selected pair; original photos remain on your device.
Compare review can process selected reduced photo copies only after the current Google Gemini disclosure, an 18-or-older confirmation and permission for that exact scope. Questions about a saved Compare review receive no photos or Apple Health samples. If temporary-copy cleanup cannot be verified, the result is withheld. Withdraw future online AI permission in Settings.
Delete an account
Open PhysiqueProof, go to Settings, choose Delete account and local data, review the export option and confirm deletion. The confirmation always offers Apple subscription management because deleting the account does not cancel billing. Existing Apple Health weight records are not removed; manage them in Apple Health. If PhysiqueProof cannot verify Sign in with Apple revocation, account and local-data deletion still finish and the app directs you to remove PhysiqueProof manually in Apple Account settings. If you cannot access the app, email josh@kovus.dev from the address connected to the account.